Privacy Policy


At Granville West Group, protecting the confidentiality of our clients’ personal information is an integral part of our corporate values. Our ability to act on behalf of our clients and their employees with insurers, requires us to obtain certain personal information. Our commitment to safeguarding this personal information in an appropriate and professional manner, is key to developing life-long relationships with our clients.

We are pleased to confirm that we have adopted the following privacy principles:

  • All employees of Granville West Group are accountable for protecting personal information held by us or transferred to a third party for processing.

  • We do not sell our clients’ personal information.

  • We identify the reasons for collecting personal information before or at the time of collection.

  • We obtain consent prior to the collection, use or disclosure of personal information. We also obtain consent when a new use for the information is identified.

  • Consent may be in writing, verbal, or implied.

  • We limit the collection of personal information to only that information which is required for the purposes identified.

  • We use or disclose personal information only for the purpose for which it was collected, unless the individual consents, or the use or disclosure is authorized by law. Personal information will be kept only as long as necessary to satisfy the purposes for which it was collected.

  • Personal information is kept as accurate, complete and up to date as necessary, taking into account its use and the interests of the individual.

  • We protect personal information against loss or theft regardless of the format in which it is held and safeguard the information from unauthorized access, disclosure, copying, use or modification.

  • We will make available information about our policies and practices regarding the management of personal information.

  • When requested, we will give individuals access to their information. We will correct or amend any personal information if it is inaccurate or incomplete.

For any questions or concerns, contact us at:

Privacy Officer
Granville West Group Ltd.
1425 – 1075 West Georgia St.
Vancouver, BC
V6E 3C9
Phone: (604) 687-5570